Global Telelinks announces the introduction of enhanced version of "Conference Call Service" from the major countries of its operations in the most convenient & least expensive way. This service allows you to conduct teleconferences anytime, day or night, without ever having to make a reservation. The interesting part is that you have the option to invite the participant like any other conventional conference call OR you can dial out the telephone nos. of the participants to bring them into the conference call.
Conferencing as Easy As 123
Now you can initiate a conference session from your registered Thailand CLI with your existing Global Telelinks pay as you go calling plans like the Home Value Plan. Simply Dial the THAILAND toll free or the local access number if available for your area and follow the IVR prompts to experience a rich network with crystal clear voice clarity.
How it works?
Global Telelinks offers you the power of conference. You can use outbound and inbound conference options via any THAILAND phone including both mobile and a land line. You can also use latest “WhizCall” PC client to place a call back to you and your conference participants.
You can add 5 participants for your conference session with options for both inbound and outbound calling. The maximum no. of participants needs to be defined at the time of subscription.
Outbound Conference
Following are the important steps to set up an outbound conference call:
Step 1: Dial THAILAND access number from a pre-registered phone number (CLI) and enter “123” as destination number like any other regular call. You will be directed to a conference room with welcome message.
Following are the important steps to set up an outbound conference call:
Step 2:
• Press * from your phone to run IVR driven main menu.
• Select the option followed by “#”
• Press 5#
• System prompts “Enter the no. you wish to reach”
• You enter the phone number (For example 919867305555)
• System repeats the no. (919867305555) & prompts you to enter 1 if the no. is correct, 2 to return to previous menu & 3 to dial any other no.
• Press 1
• System dials the destination number (919867305555).
• When you get an answer from the participant, press 1 to bring the participant into the conference room. Press * to drop the participant and you return to the conference room)
(You can also call participant by pressing 6# in place of 5# and system will directly bring the participant into the conference room. Under this option you will not get the ring back tone)
• Repeat step 2 for every additional participant.
Step 3: To finish the call press * followed by 9#.
(At every option system prompts you to press 1 for confirmation and 2 to go back to the main menu.)
You also have option to down load “Whizcall” PC client and set up a conference call. Whizcall provides you rich features like calling all participants in one go and the option to drop a particular participant anytime during the conference call.
Inbound Conference
Global Telelinks offers the inbound conference for free while you subscribing for outbound conference, you can tell your friends/colleagues/consultants/experts come to join your conference by providing the pass code.
FAQs
Show all answers!!
What is a conference call?
In a conference call, three or more people talk on the phone at the same time from different locations. Conference calls allow everyone to be in the same meeting room regardless of location.
How will I know special access number for making conference call?
You will be informed about special access number when you get conference call feature activated.
How do I get this feature activated?
Please call our customer support. They will provide all the required assistance.
Is there any activation fee applicable for conference call?
Yes one time activation fee of THB 5 per channel applicable to activate conference call feature in your account with Global Telelinks.
What is the minimum credit balance I have to maintain with Global Telelinks?
Generally you need to maintain a minimum credit balance of THB 10. If the credit balance is anytime below THB 10, the Conference call feature will be automatically deactivated by the system. The account can be reactivated by recharging the account.
How do I make a Conference Call?
- Dial a special Access number from your pre- registered phone number.
- After validation of your credentials by our system you dial “123” as destination like any other pre paid calling.
- You are now in conference room. Press “*” for IVR driven menu and choose the right option. E.g. 5 # to call the telephone no. of the participant you wish to join for the conference call.
- Press “*” followed by option 5 # to add more participant as above.
Does it save money for me and how?
Yes it saves lot of money for you. Let us take an example where you are calling India from your prepaid account with Global Telelinks and using you mobile phone. During the conversation you realize that your spouse should also be part of the discussion on phone. If you call your spouse using conference feature provided by your mobile operator, you will pay heavy charges while in our Conference Call Service you simply add your spouse by pressing * followed by 5# and the phone no. and pay for only for the additional leg of the call to your spouse.
Do I require dialling access number every time I add a participant?
No you need to dial an access number only once for calling first number.
Do I require to schedule a conference call or make reservations?
No you can add participant any time you wish
How many people may participate on one call?
We can support as many people or sites as you need connected 2, 20, 200, and more.
Can I drop a participant when he is no longer required in the conference call?
Yes you can do so if you are using Whizcall PC client for the conference call.
Can I call multiple numbers in same country?
Yes you can.
What do you mean by per person/per minute?
Per minute/per person means you'll be charged for each minute that each of your conference participants is on the call. For example if you have 3 people called at India, Singapore & THAILAND at applicable rates of THB0.04, 0.03 & 0.02 respectively and your call lasts for 10 minutes for Singapore & THAILAND and 8 minutes for THAILAND, you'll be charged at 1 person (India) x 10 minutes x $0.04+1 person (Singapore) x 10 minutes x $0.03+1 person (UK) x 8 minutes x $0.02= $0.86 for the conference call.
What if someone calls from a payphone?
If you access our system using a payphone then payphone surcharge is payable wherever applicable.
Can I use my cell phone to make a conference call?
Yes you can use your cell phone. Although access to our system is available from your cell phone, your cell phone provider may/or may not charge you for AIR TIME and other CHARGES. Global Telelinks is not responsible for the particular contract items related to what your cell phone provider is allowed to charge. Please make sure you know what your cell phone service plan states regarding this issue.
Can I use my speed dial short key nos. to call the participants into conference call?
This facility is currently not available.
Important: The Conference call out-dial feature is not automatically activated. To activate this feature you need to pay a onetime activation fee of THB10 and maintain a minimum required credit balance in your account with us.