User Agreement (The user agrees to the Terms below)
Welcome to Super Mobile (service by Global Telelinks GmbH.)
user Agreement. This Agreement describes the terms and conditions applicable to
your use of all services ("Services") from Super Mobile website ("Website
- www.globaltelelinks.net"). You acknowledge that you have read, understood,
and agree to be bound by all terms and conditions of this Agreement, as well as
any additional rules or policies that are or may be published by Global Telelinks
GmbH from time to time.
This Agreement in addition to any other rules and policies,
make up the complete and exclusive Agreement between you and Global Telelinks GmbH,
regarding the use of services and supersede and govern all prior proposals Agreements
or other communications. We may amend this Agreement at anytime by posting the amended
terms and conditions on the website. Unless otherwise stated, all amendments will
be effective immediately upon posting on the website. This Agreement may not be
otherwise amended except in a writing signed by both parties.
1. Usage of the service.
To use the service
in accordance with these terms and conditions as may be varied by Global Telelinks
GmbH either by written notice or by notice published in the national press from
time to time.
Not to contravene the
Telecommunications Act 1984 or any relevant regulations or the provisions of any
other applicable legislation or statutory instruments (including any amendments
or modifications thereof).
To indemnify Global
Telelinks GmbH against all liabilities, claims, damages, losses and expenses arising
from any breach of the customer's undertakings in the first two points above.
To give written notification
to Global Telelinks GmbH of change in address.
In the event that the
Super Mobile service fails to operate and the customer diverts traffic to another
carrier, Global Telelinks GmbH will not be responsible for that carrier's charges.
Neither party shall
be liable to the other in contract or otherwise for any loss of business, contracts,
anticipated savings or profits or for any other indirect or consequential loss whatsoever
provided however nothing shall exclude or limit liability for death or personal
injury caused by negligence.
Disclosure of account
details to persons other than the authorized employees of Global Telelinks GmbH
is entirely at the customer's risk.
The customer shall
be liable for all charges and fees arising from the use of the account whether authorized
or unauthorized, unless such unauthorized use is solely attributable to an act or
omission on the part of Global Telelinks GmbH.
Global Telelinks GmbH
will use its reasonable endeavors to provide its service to the customer. However,
when Global Telelinks GmbH is unable to provide its service to the customer, the
customer is free to utilize another telecommunications service until access to Global
Telelinks GmbH is reinstated. Global Telelinks GmbH will not be held liable for
ANY charges or damages to the customer should the customer be prevented from accessing
the Global Telelinks GmbH system.
Usage charges will
be at the rates shown in the web site of and the price is subject to change without
The account expires
in 180 days from the date of first call made or from the date of recharge of the
account. If not recharged within 180 days the account gets expired and shall not
Global Telelinks GmbH
reserves the right to use an alternative payment method where necessary. Any bonus
or promotional credit entered on an account shall be non-refundable.
Global Telelinks GmbH
reserves the right to close an account with a customer for any reason, and subject
to clauses mentioned above, will return credit unused at that time.
Due to any networking
technical issues there could be a possibility that sometimes the billing looses
the control in that instance customer might overdo the calls, in that case the balance
might go negative (E.g. During this time, Global Telelinks will have a right to
charge the customer's credit for the value of excessive usage during that period
and to inform the customer about the same. If a customer has a balance of $5 in
his/her account and during that time for any reason customer uses more than $15
then the account will go negative by $10 which is due from the customer to Global
Customer can use all
the registered ANI (American Number Identification) numbers to make calls to any
destination provided by Global Telelinks as long as he/she has the credit to make
calls. However there is also a facility of using a non registered ANI (Incase of
roaming customer). In that case customer need to use the 6 digit account number
and 4 digit PIN number for extra security for you in order to prevent fraudulent
usage by an unknown person. Please obtain the PIN number from our customer care
by calling Toll-Free number or by sending an email.the account usage we expect customers
to change the PIN numbers directly from our website in your login home page.For
security reasons we advice you to change your PINs frequently to avoid any fraudulent
use by any third party or person. Global Telelinks will not be held responsible
for such losses arising out of unauthorized usage of the services.
Removing or replacing any CLI(register
phone number) it must be charged for $2.If you want add more than five CLI it must
be charged for $5(for each CLI).
Rates are constantly being reviewed and may change without notice.
2. Call records. The customer agrees that Super Mobile's records are conclusive
evidence of the customer's use of the service and the charges payable. The customer
accepts that use of the super mobile facility (our long distance service) by any
person making telephone calls from telephone number(s) registered by the customer
or the account and PIN number shall be deemed to be authorized by the customer and
that the customer shall pay any charges arising from such use. We advice customers
to not to disclose the account and PIN numbers to any third person. To keep better
security of call customer care to change the PIN numbers. Global Telelinks
will not be liable to customer for any claim from a third party service provider
for the similar services obtained by customer. Customer is solely responsible for
all third party providers bill for their usage of services.
3. Validity. If any term or provision, or portion thereof, of this Agreement
shall be invalid or unenforceable, to that extent it shall be deemed omitted or
omitted to the extent necessary to render it valid and enforceable, the remainder
of the Agreement shall remain unaffected and in full force and effect.
4. Membership eligibility. Our Services are only available to individuals
who can form legally binding contracts under applicable law. Our Services are not
available to minors under the age of 18 under any circumstances. If you do not wish
to use our Services, please do not use the Web Site. Super Mobile (Service by Global
Telelinks GmbH.) may refuse Services to anyone at anytime, at our sole discretion.
To be an eligible member of Super Mobile you as the user must provide to Super Mobile
with your legal first and last name, billing address, city, state, country, postal
code, and e-mail address. Should you knowingly falsify any of the required information,
your account shall be terminated immediately with or without prior notice.
5. Fees. There are no fees to become a member of Super Mobile. It's free
signup and become a Super Mobile member. All registered users can utilize all of
the great features My Account offers at no cost.
6. User conduct. You understand that all information, data, text, messages
or other materials, whether publicly posted or privately transmitted, are the sole
responsibility of the person from which such content originated. This means that
you, and not Global Telelinks GmbH, are entirely responsible for all content that
you upload, post, email, transmit or otherwise make available via the Services.
Global Telelinks GmbH does not control the content posted via the Service and, as
such, does not guarantee the accuracy, integrity or quality of such Content. You
understand that by using the Services, you may be exposed to Content that is offensive,
indecent or objectionable. Under no circumstances will Global Telelinks GmbH be
liable in any way for any Content, including, but not limited to, for any errors
or omissions in any Content, or for any loss or damage of any kind incurred as a
result of the use of any Content posted, emailed, transmitted or otherwise made
available via the Service.
You agree to not use the Services to:
Upload, post, email,
transmit or otherwise make available any Content that is unlawful, harmful, threatening,
abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of
another's privacy, hateful, or racially, ethnically or otherwise objectionable;
Impersonate any person
or entity, including, but not limited to, an Global Telelinks GmbH official, or
falsely state or otherwise misrepresent your affiliation with a person or entity.
Intentionally or unintentionally
violate any applicable local, state, national or international law, or any regulations
having the force of law;
otherwise harass another User; or
Collect or store personal
data about other users.
7. Indemnification. You agree to release, indemnify, defend and hold harmless
Global Telelinks GmbH, its subsidiaries, affiliates, officers, directors, employees,
agents and advisors, from and against any and all losses, liabilities, claims (including
claims without legal merit or brought in bad faith), demands, damages, costs or
expenses, causes of action, suits, proceedings, judgments, awards, executions and
liens, including reasonable attorneys' fees and costs (whether brought by third
parties or otherwise) (collectively, "Claims") due to or arising out of
your use of or conduct on this Web Site or the service. Global Telelinks GmbH reserves
the right, at its own expense, to assume the exclusive defense and control of any
matter otherwise subject to indemnification by you hereunder, and in such event,
you shall have no further obligation to provide indemnification for such matter.
Global Telelinks will not be liable to pay to customer for any third party claims
towards customers bill.
8. Remedies for misuse of your account. Without limiting any other remedies
Global Telelinks GmbH may terminate or suspend your account and status as a Member
if you misuse your account or any services.
9. Referral program. The referral program is designed to provide maximum
benefits to Super Mobile's esteemed customers for promoting the SuperMobile Service.
Since this program is designed to promote the service only if you are satisfied.
The referral credit accrued from the referral service will be reversed if your friend/referee
who purchased using your referral code cancels the account and claims refund of
10. Cancellation and refund policy. The services can be cancelled if you
are not satisfied with our services and the balance amount if any can be refunded
provided you purchase this service directly from Global Telelinks website or through
our technical support or through online recharge using your registered phone.
You can cancel the account anytime and claim for the refund of the balance amount
before 90 days of purchase or expiry date of the account whichever is earlier.Please
note that all refunds are subject to the deduction of transaction charges which
$3 for transactions below $50, $5 for transactions below $100, $8 for transactions
below $150, $12 for transactions below $200,$16 for transactions below $250,$20
for transactions below $300 and $24 for transactions above $300 irrespective the
amount of refund claimed.
11. Accuracy of information submitted to globaltelelinks.net. You are
solemnly responsible for the truth and accuracy of all information you provide publicly
or privately to us or other Users during the registration, or in any public message
area, including but not limited to chat, discussion forms, and your e-mail. Your
Information: (a) shall not be fraudulent; (b) shall not infringe any third party's
copyright, patent, trademark, trade secret or other proprietary rights or rights
of publicity or privacy; (c) shall not violate any law, statute, ordinance or regulation
(including without limitation those governing export control, consumer protection,
unfair competition, anti-discrimination or false advertising; (d) shall not be defamatory,
trade libelous, unlawfully threatening or unlawfully harassing; (e) shall not be
obscene or contain child pornography or, if otherwise harmful to minors; (f) shall
not contain any viruses, or other computer programming routines that are intended
to damage, detrimentally interfere with, surreptitiously intercept or expropriate
any system, data or personal information; and (g) shall not link directly or indirectly
to any other site; (h) shall not contain any item that, by paying to us the listing
fee or the final value fee, could cause us to violate any applicable law, statute,
is incorporated herein by reference, subject to the terms of Paragraph 17(c) above.
Global Telelinks GmbH will only use your information in accordance with our Privacy
12. Ownership of data. You acknowledge and agree that Global Telelinks GmbH
owns all database information, collective and similar rights, title and interests
worldwide and other proprietary information databases, and all information.
13. Global Telelinks GmbH intellectual property. No User shall receive
any right, license or permission to use, manipulate, reproduce any of the Global
Telelinks GmbH trademarks, copyrights content, or other intellectual property rights
without the prior written permission of Global Telelinks GmbH
14. Breach and Failure to Perform. Global Telelinks GmbH reserves the right
to suspend, delete, terminate any current and future accounts by a user who violates
any of the above terms and regulations of use of the Web Site. We reserve the right
to perpetually suspend or terminate your use of our Web Site or your status as a
member, if you breach this Agreement, or if we are unable to verify or authenticate
any information you provide to us.
15. Representations and warranties. You represent that all information provided
by you in connection with your use of the Services is accurate and current. THE
SERVICES ARE PROVIDED TO YOU "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES
OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS AGREEMENT OR
THE SERVICES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR a PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY
EXCLUDABLE. Some states do not allow the disclaimer of implied warranties, so the
foregoing disclaimer may not apply to you. This warranty gives you specific legal
rights and you may also have other legal rights that vary from jurisdiction to jurisdiction.
No Warranties. THE SERVICE AND THIS SITE, INCLUDING ANY CONTENT OR INFORMATION CONTAINED
WITHIN IT IS PROVIDED "AS IS" AND "AS AVAILABLE" WITH NO TECHNICAL
SUPPORT OR REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED,
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR
a PARTICULAR PURPOSE, SYSTEM INTEGRATION, TITLE AND NON-INFRINGEMENT. IN PARTICULAR,
BUT WITHOUT LIMITATION, GLOBAL TELELINKS GmbH DOES NOT WARRANT THAT THE SERVICE
WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS
SITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
GLOBAL TELELINKS GmbH DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE
USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THIS SITE, IN TERMS OF ITS CORRECTNESS,
ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE. YOU UNDERSTAND AND AGREE THAT YOU
ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THIS SITE AND THE SERVICE, INCLUDING,
BUT NOT LIMITED, USE THAT RESULTS IN DAMAGE TO YOUR COMPUTER OR LOSS OF DATA.
16. Release. In the event that you have a dispute with a Buyer, Seller, or
any other User, you hereby acknowledge and agree to release Global Telelinks GmbH
and its agents and employees from any claims, demands and damages (both actual and
consequential) of every kind and nature, known and unknown, suspected and unsuspected,
disclosed and undisclosed, arising out of or in any way connected with such disputes.
17. Limitation of liability. YOU ACKKNOWLEDGE THAT SINCE WE, GLOBAL TELELINKS
GmbH, ARE a RESELLER, WE ARE NOT LIABLE FOR ANY 3RD PARTY (CARRIERS & SUPPLIERS)
CARD OBLIGATIONS DUE TO RATES, QUALITY, AND ALL OTHER INSTANCES. YOU ACKNOWLEDGE
AND AGREE THAT GLOBAL TELELINKS GmbH WILL NOT BE LIABLE, UNDER ANY CIRCUMSTANCES,
FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING
LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), OR OTHERWISE, EVEN IF Super Mobile HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN NO EVENT SHALL GLOBAL TELELINKS GmbH 's MAXIMUM AGGREGATE LIABILITY
EXCEED THE TOTAL AMOUNT PAID BY YOU FOR THE SERVICES. BECAUSE SOME STATES DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES,
IN SUCH STATES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW
18. General compliance with laws. You shall comply with all applicable laws,
statutes, ordinances and regulations regarding your use of the Services, including,
but not limited to, your bidding on, listing, purchasing, of selling of a Registration.
19. Arbitration. Any controversy or
claim arising out of or relating to this Agreement shall be settled by binding
arbitration in accordance with the laws of Switzerland. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any
claim or controversy of any other party. The arbitration shall be conducted in
Zurich by a panel of one arbitrator, and judgment on the arbitration award may be
entered into any court having jurisdiction thereof. Either you or may seek any
interim or preliminary relief from a court of competent jurisdiction in Zurich necessary
to protect the rights or property of you or, pending the completion of arbitration.
20. General. Your rights and obligations and all actions contemplated by
this Agreement shall be governed by the laws of the United States of America and
the State of Illinois, as if the Agreement was a contract wholly entered into and
wholly performed within the State of Ohio.
Headings are for reference purposes only and in no way define, limit, construe or
describe the scope or extent of such section.
The failure of Global Telelinks GmbH to require your performance of any provision
hereof shall not affect the full right to require such performance at any time thereafter;
nor shall the waiver by Global Telelinks GmbH of a breach of any provision hereof
be taken or held to be a waiver of the provision itself. In the event that any provision
of this Agreement shall be unenforceable or invalid under any applicable law or
be so held by applicable court decision, such unenforceability or invalidity shall
not render this Agreement unenforceable or invalid as a whole. Global Telelinks
GmbH will amend or replace such provision with one that is valid and enforceable
and which achieves, to the extent possible, the original objectives and intent of
register.com as reflected in the original provision.
You acknowledge and agree that, to the extent necessary, it is
your responsibility to: (a) provide all equipment, including a computer and modem,
necessary for you to establish a connection to the Internet; and (b) provide for
your own connection to the Internet and pay any telephone service fees associated
with such connection. This Agreement sets forth the entire understanding and agreement
between us with respect to the subject matter hereof.
TERMS FOR SPECIAL LIMITED CALLING PLANS
These Terms should be read in association/addition to the standard
terms & conditions of Global Telelinks (“Company”) for using its services.
1. Service description: Special Limited India Calling plan is currently available
to make only outgoing calls to India from All Countries. All accounts have limited
usage based on normal personal calling of any user. Normal personal calling is defined
as calling 12-15 times a week with a conversation time of about 30-40 minutes each
time. limited India Calling plans are based on giving a user an limited usage based
calling against the standard per minute billing. This gives a person enough time
to make use of a service beyond the normal usage. We do not restrict the different
India nos. to be called by the user but the assumption is that a normal user calls
between 1 to 20 different numbers. When a user calls over 20 different numbers then
account holder is not a normal user. However we do consider the occasional higher
usage during holidays/special occasions. Customer using excessively may be upgraded
to a higher usage business plan available at company’s discretion. If the usage
is abnormally high or customer is found abusing the service then such customer may
be barred from the service. Company is obliged to protect the integrity and quality
of its network and will take all the necessary steps to block any unwarranted abuse
of its service. It is totally at the discretion of the company to determine who
is abusing the service and if they should be banned from usage or not. Company reserves
the right to act without any notice to block such users in order to keep the high
availability of the service with quality to its other users. In case user has higher
requirements for business, he/she can call our customer support for special customized
plans suitable to his/her requirements.
2. Validity/payment/Recharge: The service is a pre-paid service only and
is available as long as there is payment in full made for the service period in
advance and the user agrees to the terms and conditions of the service. The validity
of the plan is 30 days.
3. We do not provide call details online or as a bill for user for viewing
purpose since this is not a per minute service. We can only give details, upon written
request, of total minutes used in a given timeframe and total numbers of unique
calls made against a payment of minimum balance 5.
5. Cancellation: plan once used after activation is considered acceptance
of the plan and its terms by you. Cancellations and refunds are not allowed in limited
plans anytime after activation and usage of the plan.
6. Toll Free Access is not available at this time for limited India calling
7. Calling India Numbers. . The customer can make limited India calling from
its registered telephone number with Global Telelinks and it can not be changed
by the customer. limited plans are not meant for sharing and for this reason changes
in registered telephone number are not allowed. However at the time of next recharge
customer has the option to change its registered telephone number.
8. Access from payphone is not offered on limited plans.
9. Reporting an Unresolved Charge Dispute with Credit Card Company. While
every care has been taken in the development of limited India Calling plans to avoid
such a situation, we recognize our valued customers’ right to report unresolved
disputes on charges to his/her credit card company. The Company sincerely wishes
to maintain good and lasting relationship with its valued Customer and so it is
advised that the customer discuss first the transactions in question with Company’s
Customer Support by phone or email. Company maintains detailed log on every call
and payment transaction by every customers. So we see no reason why any dispute
can not be solved by mutual discussions. If in case of dispute based on incorrect
information is reported by the customer to its credit card company and is proved
to be so, the customer agrees to be charged a £50.00 processing fee per erroneous
dispute from his/her credit balance with company. In case of shortage of fund in
customer account the balance may be collected from the customer through legal action,
if needed. Excessive number of disputes may result in the cancellation of the customer
account with the company.
10.Global Telelinks reserves the rights to withdraw or alter the limited
India calling plan at any time without prior notice.