Contact us
 
Corporate Office :

Global Telelinks GmbH
Untermueli 9
6302 Zug, Switzerland


Quality of Service :

We endeavour to provide the best quality of service, if you experience issues with the quality please contact us with the following contact number or email:

   
 
 

Customer Support
 Kuala Lumpur
 9212-1718
Outside Kuala Lumpur
 03-9212-1718
 

Note:- The Customer Support number 8988-5007 will stop working wef 12 August 2015, Please use our new Customer Support numbers as given above.

Customer Support by Email and Phone 24 hours a day, 7 days a week

 
Getting you the assistance you need, when you need it most, is our priority. To contact a Customer Care Associate or Technical Support Representative, click the appropriate email address below. In the email window that opens, type your Account Number or registered CLI telephone number in the subject line. In the body of the email, please include all the information listed below. We will call or email you with the information you need. Please let us know whether you prefer to be contacted by email or phone (and the best time to reach you).

Product Information: info@globaltelelinks.net

Interested in learning more about Super Mobile? Our knowledgeable Sales Associates can help you.

General customer Inquiries: support@globaltelelinks.com

Questions about how to use your service? Our Customer Care Associates can give you the answers and will explain any new features that have been introduced. We can assist you in placing your order and help you track your order.Or you can send your feedback to tell us how we are performing. We encourage you to email suggestions for additional features or content. We also welcome feedback about our on-line website management tools. For Complaints just Click Here

Billing/cancellation: support@globaltelelinks.com

Questions about your bill? Considering canceling your service? Please provide us the following information.

Billing issues:

 Invoice Number
 Detailed description of the billing issue

Billing transparency:

We provide fully transparent itemized billing for each call you make along with date, time and charge. This is available online with your user id and password. If you find any difficulty in using our online service then please email us or contact us

Cancellation:

 Effective date of cancellation
 Reason for cancellation

Service: support@globaltelelinks.com

Having difficulty making or receiving calls? Experiencing a call quality issue? We can troubleshoot your service issues and help to resolve them.

Refund policy:

If you are not satisfied with our service we will refund the amount of credit unutilized at the time of cancellation.



 
How to call?
How to call from Registered phone and from Unregistered phone.
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WhizCall Smart Phone Client
This is most convenient tool to use from mobile to make callback calls.
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WhizXpress Smart Phone Client
This is most convenient App to make international calls directly from your phone directly using the phone contacts
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Do not call Policy
Do Not Call Policy for Consumers & Customers from Global Telelinks GmbH.
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Anti Voice Spam
Customers can record the voice of such Spam and call our corporate numbers.
Read more
Refer Your Friends | Global Telelinks