Corporate Office :
Global Telelinks GmbH
Untermueli 9
6302 Zug, Switzerland
Quality of Service :
We endeavour to provide the best quality of service, if you experience issues with the quality please contact us with the following contact number or email:
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| Customer Support |
Belgium
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0-280-812-34 |
France
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0-177-688-992 |
Germany
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0-893-803-8168 |
Italy
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0-069-338-7548 |
Ireland
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0-14-404-407 |
Netherlands
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0-208-908-094 |
Spain
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0-933-938-163 |
Switzerland
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0-435-002-414 |
Austria
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0-720-902015 |
Greece
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0-213-009-8419
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Customer Support
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0-208-811-93
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| Customer Support by Email and Phone 24 hours a day, 7 days a week |
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Getting you the assistance you need, when you need it most, is our priority.
To contact a Customer Care Associate or Technical Support Representative, click the appropriate email
address below. In the email window that opens, type your Account Number or registered CLI
telephone number in the subject line. In the body of
the email, please include all the information listed below. We will call or email you with the
information you need. Please let us know whether you prefer to be contacted by email or phone
(and the best time to reach you).
Product Information:
info@globaltelelinks.net
Interested in learning more about Super Mobile? Our knowledgeable Sales Associates can help you.
General customer Inquiries:
support@globaltelelinks.com
Questions about how to use your service? Our Customer Care Associates can give you the answers and will explain any new features that have been introduced. We can assist you in placing your order and help you track your order.Or you can send your feedback to tell us how we are performing. We encourage you to email suggestions for additional features or content. We also welcome feedback about our on-line website management tools. For Complaints just
Click Here
Billing/cancellation:
support@globaltelelinks.com
Questions about your bill? Considering canceling your service? Please provide us the following information.
Billing issues:
 Invoice Number
Detailed description of the billing issue
Billing transparency:
We provide fully transparent itemized billing for each call you make along with date,
time and charge. This is available online with your user id and password. If you find any difficulty in
using our online service then please
email us or
contact us
Cancellation: Effective date of cancellation
Reason for cancellation
Service:
support@globaltelelinks.com
Having difficulty making or receiving calls? Experiencing a call quality issue? We can troubleshoot your service issues and help to resolve them.
Refund policy:
You may cancel our services at any time. We will refund the unutilized portion of your account balance at the time of cancellation, without any questions asked. The refund is subjected to transaction costs payable to Merchant Banks.
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