Global Telelinks

Global Privacy Statement

Global Telelinks GmbH is committed to providing you the highest level of customer service. This includes protecting your privacy. You would need to read this policy in conjunction with our Terms and Conditions.

1. Collecting Personal information
Global Telelinks collects personal information in a number of ways, including:

From you directly, when you provide information on your contact details, date of birth, how you will pay for the product or service and your bank details, by phone or in application forms, or when you submit your personal details through our web sites

From third parties such as credit reporting agencies or your representatives

From publicly available sources of information

2. Your personal information may be used to:

Verify your identity

Help subscribe to Global Telelinks services

Send you invoices for the Global Telelinks service you have used

Provide the services you require

Manage and administer those services, including charging, billing and collecting debts contact you in any way (including mail, e-mail, phone, visit, text or multimedia messages) about products and services offered by us.

Inform you of ways the services provided to you could be improved

Check credit-worthiness and fraud, hence using related agencies

To provide secure Services to you.

Understand your information and communication needs so Global can provide you with better service

Maintain and upgrade Global Telelinks Services infrastructure, including testing and upgrading of these systems to provide better features.

2.1 In addition, Global may disclose your personal information to:

Credit providers (for credit related purposes such as credit-worthiness, credit rating, credit provision and financing)

Global’s professional advisers, including its accountants, auditors and lawyers

Government and regulatory authorities and other organizations, as required or authorized by law; and

Organizations who manage GLobal's business and corporate strategies, including those involved in a transfer/sale of all or part of its assets or business (including accounts and trade receivables)

Your authorized representatives or your legal advisers (e.g. when requested by you to do so)

2.2 We may monitor and record communications with you (including phone conversations and e-mails) for quality assurance and compliance.

3. Protecting information

We have strict security measures to protect personal information. This includes following certain procedures (for example, checking your identity when you phone us) and encoding data on our websites.

4. Global’s Website

4.1 When you first give us personal information through our website or if you communicate with us using the internet, we may occasionally e-mail you about our services and products. But we will give you the choice as to whether or not you would like us to contact you via e-mail. You can always send us e-mail at the address below, at any time if you change your mind.

4.2 Please note that the nature of the Internet may cause your communications to go through a number of countries before they are delivered. Also, please note that communications over the Internet, such as e-mails and web mails (messages sent through a website), are not protected unless they have been encrypted. We cannot accept responsibility for any unauthorized access or loss of personal information that is beyond our control.

4.3 On our website, 'cookies' are generally used to study how people use our site. A cookie is information that is stored on your computer's hard drive which records how you have used a website. It helps us improve and upgrade our website based on our potential/customers’ requirements. This means that when you go back to our website, it can give you customized options based on the information it has stored about your last visit. You can generally modify the settings of your browser to prevent it from accepting cookies.

4.4 If you do not want us to use cookies in your browser, you can set your browser to disallow cookies or to let you know when a website attempts to put a cookie on your computer. Then again, you may not be able to use some of the products or services on our website without cookies.