Using a registered phone number please follow the simple steps given below:

· Dial the access number(020 7097 2500) using your registered telephone.

· When the system prompts you to enter the desired Destination number then please dial country code followed by area code followed by the destination number. (e.g 011 + Country code + Area code + Number).

Using an unregistered phone number please follow the simple steps given below:

· Dial the access number(020 7097 2500) using any telephone.

· The system will prompt you to enter the Account Number (Enter your 6-digit account number) and followed by the 4-digit PIN (Personal Identification Number).

· When the system prompts you to enter the desired Destination number then please dial country code followed by area code followed by the destination number. (e.g 011 + Country code + Area code + Number).

If you have any difficulty in using the service mentioned above please call our customer service at 0845-025-2500 and they will guide you step by step through the process.