Corporate Office:

Quality service is our highest priority. Please contact us by phone or email if you have any issues with the quality of our service.

Customer Support  Perth  0-863-654-454  Sydney  0-290-371-981  0-290-371-985  Melbourne  0-390-018-629

Contacting us by Email 

Getting you the assistance you need, when you need it most, is our priority. Send us an email with your details and issue and we’ll call you or email you with the information you need.

Please follow the following steps when sending us an email.

Subject Line – Type in your Account Number or registered telephone number in the subject line.

Email Body – Provide the relevant details as requested below if contacting us for any billing issues or cancellation of the service.

Contact preference - Let us know whether you would prefer to be contacted by email or phone and in case of phone, the best time to reach you.

How can we support you?

Product Information: info@globaltelelinks.net

Interested in learning more about Super Mobile Long distance Telephone Service ? Our knowledgeable Sales Associates can help you.

General Customer Inquiries: support@globaltelelinks.com

Questions about how to use your service? Our Customer Care Associates can give you the answers and will explain any new features that have been introduced. We can assist you in signing up for the service and using of the service.

Or
You can send your feedback to tell us how we are doing. We encourage you to email us your suggestions for additional features or content. We also welcome feedback about our on-line website management tools.

Service: support@globaltelelinks.com

Having difficulty making or receiving calls? Experiencing a call quality issue? We can troubleshoot your service issues and help to resolve them.

Billing/Cancellation: support@globaltelelinks.com

Questions about your bill? Considering canceling your service? Please provide us the following information.

Billing issues:

• Invoice Number

• Detailed description of the billing issue

Billing Transparency:

We provide itemized bills for all your calls along with date, time and charge. This is available online with your User Id and Password. Please email us or contact us if you need any assistance.

Cancellation:

• Effective date of cancellation

• Reason for cancellation

Refund Policy:

You may cancel our services at any time. We will refund the unutilized portion of your account balance at the time of cancellation, without any questions asked. The refund is subjected to transaction costs payable to Merchant Banks.